This article has been updated to include the results of the 360 degree review.
Over the summer period in 2009, EPHA conducted a 360 degree review of its activites in 2008 with its members. The purpose was to ensure that EPHA is meeting the needs of its members through its work and to help improve its activities and services.
The consultation period with EPHA members closed on 7 August 2009. Please find the results of the 360 degree below.
Results
1. Please indicate the policy area(s) that your organisation works on.
Health Determinants 68.0%
Health Systems 68.0%
EU Systems 36.0%
2. Based on your answer(s) to question 1, what is your satisfaction level with the priority areas for 2008 in this strand of EPHA’s work?
Health Determinants
Poor 0.0% Unsatisfactory 0.0% No opinion 25.0% Satisfactory 35.0% Good 40.0%
Health Systems
Poor 0.0% Unsatisfactory 5.3% No opinion 10.5% Satisfactory 63.2% Good 21.1%
EU Systems
Poor 0.0% Unsatisfactory 7.7% No opinion 7.7% Satisfactory 53.8% Good 30.8%
3. Based on your answer(s) to question 1, what is your opinion on EPHA’s approach to these priority areas in 2008?
Health Determinants
Poor 0.0% Unsatisfactory 0.0% No opinion 20.0% Satisfactory 45.0% Good 35.0%
Health Systems
Poor 0.0% Unsatisfactory 10.5% No opinion 15.8% Satisfactory 52.6% Good 21.1%
EU Systems
Poor 0.0% Unsatisfactory 0.0% No opinion 7.7% Satisfactory 61.5% Good 30.8%
4. Based on your answer(s) to question 1, what do you think EPHA’s support to your organisation in this area has been?
Health Determinants
Poor 0.0% Unsatisfactory 5.0% No opinion 35.0% Satisfactory 25.0% Good 35.0%
Health Systems
Poor 0.0% Unsatisfactory 10.5% No opinion 31.6% Satisfactory 36.8% Good 21.1%
EU Systems
Poor 0.0% Unsatisfactory 23.1% No opinion 15.4% Satisfactory 38.5% Good 23.1%
5. Based on your answer(s) to question 1, overall in 2008 do you think EPHA’s work in this area has:
Health Determinants
Worsened 0.0% Stayed the same 57.9% Improved 42.1%
Health Systems
Worsened 0.0% Stayed the same 52.9% Improved 47.1%
EU Systems
Worsened 0.0% Stayed the same 33.3% Improved 66.7%
6. Please indicate your satisfaction level with the following:
The extent to which EPHA took your opinion into consideration in 2008
Poor 0.0% Unsatisfactory 12.0% No opinion 20.0% Satisfactory 44.0% Good 24.0%
The way EPHA consulted with its members in 2008
Poor 0.0% Unsatisfactory 4.0% No opinion 8.0% Satisfactory 52.0% Good 36.0%
EPHA’s decision making processes in 2008
Poor 0.0% Unsatisfactory 4.0% No opinion 28.0% Satisfactory 48.0% Good 20.0%
The activities of the Executive Committee in 2008
Poor 0.0% Unsatisfactory 0.0% No opinion 40.0% Satisfactory 48.0% Good 12.0%
7. Overall in 2008, do you think EPHA’s governance has:
Worsened 0.0% Stayed the same 56.0% Improved 44.0%
8. Please indicate your satisfaction level with EPHA’s communication in 2008.
Newsletter
Poor 0.0% Unsatisfactory 4.2% No opinion 0.0% Satisfactory 50.0% Good 45.8%
Policy coordination meetings (PCMs)
Poor 4.2% Unsatisfactory 4.2% No opinion 12.5% Satisfactory 45.8% Good 33.3%
Briefing notes
Poor 0.0% Unsatisfactory 4.2% No opinion 16.7% Satisfactory 37.5% Good 41.7%
Website
Poor 4.2% Unsatisfactory 8.3% No opinion 4.2% Satisfactory 50.0% Good 33.3%
9. Please indicate your satisfaction level with the following:
How EPHA’s ways of working in 2008 matched the needs of your organisation
Poor 4.2% Unsatisfactory 12.5% No opinion 12.5% Satisfactory 45.8% Good 25.0%
The level of communication received from the Secretariat in 2008
Poor 0.0% Unsatisfactory 4.2% No opinion 8.3% Satisfactory 50.0% Good 37.5%
The level of communication received from the Executive Committee in 2008
Poor 4.2% Unsatisfactory 20.8% No opinion 29.2% Satisfactory 29.2% Good 16.7%
10. Overall in 2008, do you think that EPHA’s ways of working with your organisation has:
Worsened 4.2% Stayed the same 79.2% Improved 16.7%
11. Please indicate your satisfaction level with the quality of EPHA’s services.
Website
Poor 4.2% Unsatisfactory 16.7% No opinion 4.2% Satisfactory 50.0% Good 25.0%
Newsletter
Poor 4.2% Unsatisfactory 0.0% No opinion 0.0% Satisfactory 50.0% Good 45.8%
Training
Poor 0.0% Unsatisfactory 12.5% No opinion 62.5% Satisfactory 16.7% Good 8.3%
Information
Poor 0.0% Unsatisfactory 8.3% No opinion 4.2% Satisfactory 54.2% Good 33.3%
Advocacy
Poor 0.0% Unsatisfactory 12.5% No opinion 16.7% Satisfactory 37.5% Good 33.3%
12. Please indicate your satisfaction level with the following:
EPHA’s range of services
Poor 0.0% Unsatisfactory 8.3% No opinion 12.5% Satisfactory 50.0% Good 29.2%
EPHA’s value for money
Poor 0.0% Unsatisfactory 12.5% No opinion 25.0% Satisfactory 45.8% Good 16.7%
The extent to which EPHA communicates its services effectively
Poor 0.0% Unsatisfactory 20.8% No opinion 16.7% Satisfactory 41.7% Good 20.8%
13. Overall in 2008, do you think that EPHA’s services have:
Worsened 4.2% Stayed the same 62.5% Improved 33.3%
13. Please rate the following:
EPHA’s visibility in Brussels
Poor 0.0% Unsatisfactory 0.0% No opinion 41.7% Satisfactory 29.2% Good 29.2%
EPHA’s overall reputation
Poor 0.0% Unsatisfactory 4.2% No opinion 20.8% Satisfactory 37.5% Good 37.5%
EPHA’s reputation among its members
Poor 0.0% Unsatisfactory 0.0% No opinion 25.0% Satisfactory 33.3% Good 41.7%
EPHA’s reputation among key decision makers in Brussels
Poor 0.0% Unsatisfactory 8.3% No opinion 29.2% Satisfactory 33.3% Good 29.2%
13. Overall in 2008, do you think that EPHA’s reputation:
Worsened 0.0% Stayed the same 58.3% Improved 41.7%
Related articles: EPHA wants your opinion!